Delivery Information
At Nestcroft, we work to ensure every order arrives safely, efficiently, and in excellent condition. As many of our sofas and furniture pieces are carefully prepared and handled through specialist delivery partners, delivery times may vary depending on product availability, location, and order volume.
Once your order is placed, you will receive an order confirmation email followed by dispatch and tracking updates when your item is ready for delivery.
Delivery Areas
We currently deliver across most UK mainland locations. Some remote regions, offshore locations, or postcode areas may require additional delivery time or charges.
If your delivery address falls outside our standard delivery zones, our team will contact you before dispatch.
Estimated Delivery Times
Delivery timeframes vary depending on the product and stock availability.
- In-stock items are typically delivered within 5–14 business days.
- Made-to-order or high-demand items may require longer preparation and delivery times.
- During seasonal peaks or promotional periods, delivery schedules may be slightly extended.
Estimated delivery times are provided as guidance only and are not guaranteed.
Delivery Process
Our delivery partners may contact you before delivery to arrange a suitable delivery date or time window.
Please ensure:
- Someone is available to receive the order.
- Access routes, stairways, lifts, and doorways are suitable for the furniture dimensions.
- Delivery details provided at checkout are accurate.
Failed delivery attempts caused by incorrect information or missed appointments may result in additional charges.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos and your order details.
We will review the issue promptly and work toward an appropriate resolution, including replacement, repair, or refund where applicable.
Contact Us
If you have any delivery-related questions, please contact our customer support team through our Contact Us page.