Introduction
Nestcroft respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment-related information
- Order history
- Website usage and browsing data
We collect information when you:
- Place an order
- Contact us
- Subscribe to marketing communications
- Browse or interact with our website
How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Provide customer support
- Improve our products and website experience
- Send order updates and service-related communications
- Prevent fraud and maintain website security
- Send promotional content where consent has been provided
Cookies
Our website uses cookies to improve user experience, analyse website traffic, and support website functionality.
By continuing to browse our website, you consent to our use of cookies.
You may manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared with trusted third-party providers involved in:
- Payment processing
- Order fulfilment and delivery
- Website analytics and performance
- Customer communication services
These providers are only given the information necessary to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, or disclosure.
However, no online transmission or storage method can be guaranteed completely secure.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw marketing consent
- Request details about how your information is used
To exercise these rights, please contact us through our Contact Us page.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be published on this page.